Backup and Recovery
Backup frequency, retention, tested restore times, and what we have actually verified rather than assumed.
| Control | Position today |
|---|---|
| Site and content backup | Automated, off-host, retained |
| Restore testing | Performed; we publish tested restore times per engagement rather than a marketing figure |
| Rebuild from source | The entire public site is generated from version-controlled source, so a total host loss is a rebuild, not a recovery |
| Customer deployments | Backup frequency, retention and recovery objectives are set in the statement of work |
We do not publish a blanket recovery time objective for customer deployments, because it depends on the environment and a number without a contract behind it is a marketing figure.