Workflows · HR

HR: Workflows

How hiring, capability and workforce change move through the company, and the handoffs with the PMO, AI Strategy, Legal and every hiring manager.

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What arrives#

FromWhatBecomes
Hiring managersA role requestA written definition, or it does not open
PMOResource risks and single-person critical pathsThe workforce plan
AI Strategy and TransformationAutomation changing what people doA gate, before scheduling
Every functionSkills gapsTraining and hiring priorities
LegalEmployment and AI regulationConstraints on the whole process
PeopleComplaints, and where they want to goInvestigations, and learning paths

The AI Strategy row is a gate, not an input. Any change that alters what people do all day reaches HR before it enters a delivery plan. By the time something is scheduled, the decision about roles has already been made by default, and unmaking it costs far more than the conversation would have.

What leaves#

ToWhat
Hiring managersRanked candidates, never rejections made on their behalf
CandidatesA decision, and a real answer if they ask why
The CEOWorkforce plan, bias audit results, regretted attrition
Every functionLearning paths, and what capability exists
LegalAnything with a regulatory shape, early

The hiring path#

Role to offer Define: Role definition () → Criteria written () → Assessment agreed (). Assess: Agent ranks () → Person reviews all () → Structured interview (). Decide: Human decision () → Offer or reasoned no (). Define Role definition Criteria written Assessment agreed Assess Agent ranks Person reviews all Structured interview Decide Human decision Offer or reasoned no
Criteria are written before applications arrive. Written afterwards, they are criteria fitted to a candidate someone already likes, which is where bias enters an otherwise fair process.

Handoff contracts#

With hiring managers. HR runs the process; the manager decides. What HR does not do is let a system reject on anyone's behalf, however convenient at volume.

With the PMO. They surface resource risk; HR resolves it. A single-person critical path is a people problem wearing a project costume, and moving someone is a decision about a person.

With AI Strategy. Before, not after. This is the contract that decides whether the company's automation programme is experienced as opportunity or as threat, and the difference is almost entirely about when people were told.

With Legal. Employment law and AI regulation both move. Constraints arrive as input rather than as a final review, because a process redesigned at review stage has already run on real candidates.

Cadence#

WeeklyOpen roles, candidates waiting on us
MonthlyTime to hire, acceptance rate, attrition
QuarterlyBias audit, workforce plan, skills coverage, development conversations
AnnuallyQuality of hire, pay equity

The failure this design is built against#

An efficient hiring process that quietly selects for people like the ones already here, at a scale and consistency no individual manager could achieve, with nobody able to say when it started.

The defences are unglamorous and all procedural: criteria written first, a person reading every rejection, structured interviews scored before discussion, and an audit of outcomes by group every quarter whether or not anyone suspects a problem.

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