SLA DEFINED ESCALATION MATRIX
Having tight pre-agreed deadlines provides clients a peace of mind and reduces the amount of downtime when issues arise, particularly useful when critical infrastructure goes down.
Birds View Logic Value Propostion
SLA defined Escalation Matrix
Most MSPs work to Service Level Agreements (SLAs). Having tight pre-agreed deadlines provides clients with peace of mind and reduces the amount of downtime when issues arise, particularly useful when critical infrastructure goes down
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For large enterprises we have various customized plans please drop a message our IT sales will contact you.
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Birdview Logic
We offer state-of-art offshore IT support and development services. Specialized in Enterprise Solutions & Architecture Consultancy, Database Management, Cyber Security and Digital Transformations. Our Engineers have vast experience in OS like Red hat, Unix, HP-UX, Microsoft etc.
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Islamabad Office:
E11/3 Markaz Silk Bank Plaza, Islamabad, Pakistan
Faisalabad Office:
Ali Tower Zubaida's basement Near RCG Kohinoor Town Jaranwala Road Faisalabad
Dubai Office:
Dubai company address P.O. Box No. 32925, Dubai, United Arab Emirates
USA Office:
8403 PINES BLVD STE 217 UNIT#167 PEMBROKE PINES, FL 33024 BROWARD COUNTY, FLORIDA USA