SLA DEFINED ESCALATION MATRIX

Having tight pre-agreed deadlines provides clients a peace of mind and reduces the amount of downtime when issues arise, particularly useful when critical infrastructure goes down.

Birds View Logic Value Propostion​

SLA defined Escalation Matrix

Most MSPs work to Service Level Agreements (SLAs). Having tight pre-agreed deadlines provides clients with peace of mind and reduces the amount of downtime when issues arise, particularly useful when critical infrastructure goes down

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For large enterprises we have various customized plans please drop a message our IT sales will contact you.

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Birdview Logic

We offer state-of-art offshore IT support and development services. Specialized in Enterprise Solutions & Architecture Consultancy, Database Management, Cyber Security and Digital Transformations. Our Engineers have vast experience in OS like Red hat, Unix, HP-UX, Microsoft etc.

Who WE are?

Get in Touch

Islamabad Office:

E11/3 Markaz Silk Bank Plaza, Islamabad, Pakistan

Faisalabad Office:

Ali Tower Zubaida's basement Near RCG Kohinoor Town Jaranwala Road Faisalabad

Dubai Office:

Dubai company address P.O. Box No. 32925, Dubai, United Arab Emirates

USA Office:

8403 PINES BLVD STE 217 UNIT#167 PEMBROKE PINES, FL 33024 BROWARD COUNTY, FLORIDA USA

info@bvlogic.com
support@bvlogic.com

UAN #: +92 (304) 111-9980

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